Bear Lake / Marina Side KOA Holiday

Update-We had the manager (Joanne) reach out to us and she said she would give us a one night credit for the issues. She told us it would be in the notes on the account. She even commented on this original review We called today to book for next year. That manager is no longer there. There were no notes on the account. They do not have a new manager until December. The man that is filling in refused to do anything. He said I can wait until December but the bookings with be full by then. Do not stay here. Their customer service is a joke! .... For the amount of money we paid, we had several issues in our deluxe cabin and it wasn't worth the cost! The microwave kept overheating after just a minute of use. We called shortly after hours to the number provided. We called several times and nobody picked up. It said to call even for something small. We just wanted to heat our dinner. Nobody ever answered. The lights in the bathroom shorted out and we had to have someone come and do something in the fuse box. It just seems like the value wasn't there. If the service was better, we would have really like the campground

We booked a week at the campground while our family stayed at our timeshare (WorldMark) which was about a mile away, since we were traveling with our dog, who's not allowed at the timeshare. The campground offers every amenity and more (bike rentals, mini golf, and more). Bear Lake is a gorgeous destination tucked into a corner of Utah and Idaho where you can drive to many interesting places and historical sites within about an hour's drive. The staff were all pleasant, and our site was perfect with a picnic table with four chairs (not benches!), fire ring, and a swing for two. The family loved coming over for s'mores in the evening around the fire. We had an amazing time!

Our Group of 10 recently had an excellent stay at the Marina Side KOA. We had a small cabin that was clean and warm. The mattress are a little firm but such is camping. We also had an RV spot with a private fenced area and hot tub. Great for the dogs. This KOA has great amenities with nice large clean showers and bathrooms, and great kids facilities. The kids loved the train cars the hook to a tractor and pull around the campground. The best part was the staff. Everyone we spoke to was very kind and helpful. The GM was great and clearly runs a fantastic place to work. We even had employees offer us rides in their golf carts when we had a long walk around the campground to park a car. They had daily activities such as tie die, and free coffee and donuts. Would absolutely recommend staying here. They provide a lot of value outside of a place to just sleep for the evening.

We LOVE this KOA! The location is incredible: close to Bear Lake, restaurants, and a small grocery store (with a state liquor store inside). The campground is impressive. A wide variety of sites to book, including small cabins, tent sites, and RV sites. They have deluxe sites with additional amenities, like a playground, fully fenced yard area, or private hot tub. The landscaping is beautiful, and the site layout is well thought out (though be aware: there are a lot of sites). The grounds boast abundant amenities and activities, including mini golf, playground, dog park, pickle ball, pool, giant jumping blob, planned crafts (some free, some $), themed weekend activities, outdoor movies on Saturdays, bike rentals, laundry ($), showers, and more. The atmosphere is very fun and family-friendly. Dogs are allowed on-leash. The staff here are always friendly and welcoming. Some of the most helpful RV park staff we've encountered in our camping adventures. Couldn't be happier with our trips here, and plan to come here for years to come!

The staff was friendly at check in and answered questions promptly. The quiet hours were not enforced so it was a bit loud with a family reunion going on and the staff catered to the larger group when other small groups of campers complained about the noise. The said reunion had music and activities in the grass area right in front of our tent so if calm and relaxing is what you’re looking for you’ll want to pick a site deeper in the grounds. Our kids loved the amenities and activities. The other sites with hot tubs and cabins looked really neat. Our deluxe tent site was perfect for what we were looking for size wise. We had a trailer with us and there was plenty of easy access parking in an overflow lot. We were close enough to walk to restaurants and shops but far enough that traffic noise was not an issue.